Shipping policy

Shipping policy

At Fiat Statues, we take great care to ensure that your order is delivered safely and efficiently. Please review our shipping policy for details on shipping methods, costs, and delivery timelines.

Shipping Methods and Costs

  • Domestic Shipping (United States): All orders within the continental United States are shipped via trusted carriers. Shipping costs are calculated at checkout based on the size, weight, and destination of the package.

  • International Shipping: We ship worldwide. International shipping rates vary depending on the destination country, and any applicable duties or taxes are the responsibility of the recipient. Please note that international delivery times may vary based on customs clearance.

  • Processing Time: Orders are typically processed within 2-5 business days after the payment is received. Processing times may vary for custom or large statues.

  • Shipping Time:

    • Domestic Orders: Delivery usually takes 5-10 business days after the order has been processed, depending on the location.
    • International Orders: Delivery typically takes 10-20 business days, but this may vary based on your location and customs processing times.

Order Tracking

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can track your package’s journey directly on the carrier’s website.

For any issues or questions related to tracking, please contact us at ginafiatmihi@gmail.com or +1 (828) 777-4517.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Due to the size and weight of some of our statues, certain shipping methods may not be available for all products. We will contact you if any issues arise regarding your chosen shipping method.

Shipping Damage

We take great care in packaging our statues to ensure they arrive safely. However, if your item is damaged during shipping, please contact us within 48 hours of receiving the package. Provide photos of the damage, and we will work with you to resolve the issue promptly, either through a replacement or refund, based on the situation.

Customs, Duties, and Taxes

For international orders, any customs fees, duties, or taxes are the responsibility of the buyer. These charges are determined by the destination country’s customs office and are payable upon delivery. Fiat Statues is not responsible for delays or additional charges due to customs procedures.

Contact Us

If you have any questions or need assistance with your order, please contact us: